Stella’s Light

Privacy Policy

This privacy policy sets out how Stella's Light Healing uses and protects any information that you give Stella's Light Healing when you're using this website.

Stella's Light Healing is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stella's Light Healing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30/9/2014.

What I collect from you
We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Personal health issues

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to you the client such as surveys


What I do with the information I collect from you
I require this information to understand your needs as the client and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;

  • I may use the information to improve my services;

  • I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided;

  • From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone or mail; 

  • I may use the information to customise the website according to your interests;

  • I may track and measure advertising on the Website;

  • To respond to your comments or inquiries;


My website currently uses the following third-party service providers:

​Google Analytics 
This service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Cookies
My website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customise website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
Users may, at any time, prevent the setting of cookies, by my website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of my website may be entirely usable.

Security of your personal information
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect from you. I DO NOT SHARE your personal information unless required by the law.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways;

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;

  • if you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing me at stellaslightbyanna@gmail.com to unsubscribe.


I will not sell, distribute or lease your personal information to any third parties unless I have your permission or am required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell me that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email me at stellaslightbyanna@gmail.com

Opt-out 
You may opt-out of future email communications by following the unsubscribe links in the emails. You may also notify me at stellaslightbyanna@gmail.com to be removed from my mailing list, or essentially click unsubscribe.

Access
You may access the personal information I have about you by submitting a request me at stellaslightbyanna@gmail.com

Amend 
You may contact me at stellaslightbyanna@gmail.com to amend or update your personal information.

Forget
In certain situations, you may request that I erase or forget your personal data. To do so, please submit a request at stellaslightbyanna@gmail.com
Please note that I may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.

Sensitive Personal Information shared by you
At no time should you submit sensitive personal information to my website, instagram, Facebook or other social media sites. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Paying with Square - Information We Collect from Your Use of our Services. 
We collect information about you when you use our Services, including the following:

  • Transaction Information. When you use our Services to make, accept or request payments, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment amounts, billing and shipping information and the devices and payment methods used to complete the transactions.

  • Location Information. When one of our applications is open on your mobile device, we periodically collect information about the location of the device. For more information and to learn how to disable collection of location information, please see ‘Your Choices’ below.

  • Device Information. We collect specific information about your device when you access our Services, including your hardware model, operating system and version, unique device identifier, mobile network information and information about the device’s interaction with our Services. We may also identify other software running on the device for anti-fraud and malware-prevention purposes (but will not collect any content from such software).

  • Use Information. We collect information about how you use our Services, including your access time, browser type and language and Internet Protocol (‘IP’) address.

  • Information Collected by Cookies and Web Beacons. We use various technologies to collect information when you use our Services, including sending cookies to your computer or mobile device and using web beacons. Cookies are small data files that are stored on your hard drive or in device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings and help evaluate and compile aggregated statistics about user activity. For more information and to learn how to block or delete cookies used in the Services, please see ‘Your Choices’ below. We also may collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We may use web beacons to deliver cookies, track the number of visits to our website, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.


Paying with Square - Use of Information
We may use information about you to provide, maintain and improve our Services, such as:

  • Processing payment transactions;

  • Displaying historical transaction or appointment information;

  • Developing new products and Services; and

  • Delivering the information and support you request, including technical notices, security alerts and support and administrative messages.

We may use information about you to improve, personalise and facilitate your use of our Services. To take just one example, when you sign up for a Square account, we may associate certain information with your new account, such as information about other accounts you have had or currently have with Square, and prior transactions you have made using our Services. We also may use information about you to measure, customise and enhance our Services, including the design, content and functionality of our applications and websites, or to track and analyze trends and usage in connection with our Services.
We may use information about you to send news and information, or to conduct surveys and collect feedback, about our Services and to communicate with you about products, services, contests, promotions, discounts, incentives and rewards offered by us and select partners, based on your communication preferences and applicable law. We also may contact you to resolve disputes, collect fees and provide assistance for problems with our Services or your Square account.
We may use information about you:

  • To protect our rights or property, or the security or integrity of our Services;

  • To enforce the our Terms of Service or other applicable agreements or policies;

  • To verify your identity as required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (e.g., some of the government-issued identification numbers we collect are used for this purpose);

  • To investigate, detect and prevent fraud, security breaches and other potentially prohibited or illegal activities;

  • To comply with any applicable law, regulation, legal process or governmental request;

  • For any other purpose disclosed to you in connection with our Services.

If you so choose, we may verify your identity by disclosing your name, residential address and date of birth to a credit reporting body. The credit reporting body will match this information against your credit information file and will provide us with an assessment of the matching process. We use this assessment only for the purpose of verifying your identity in compliance with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Alternatively, you may choose not to have your identity verified against your credit information file. In that case, the credit reporting body will access other government sources to verify your identity, although your likelihood of successful identity verification may decrease as a result.
We may and we may use third-party service providers to, process and store your information in the United States, Japan and other countries.

Contact Information
At any time, please contact me at stellaslightbyanna@gmail.com with any questions related to this Privacy Policy.